Why Buy RayTalk
15+ years delivering reliable communication solutions worldwide.
Why choose us?
Ray Talk was established in 2009. A professional manufacturer integrating R&D, production and sales of two way radio accessories and aviation headsets. With two branches of plants, which can produce almost all accessories of all brands of two way radios. The sales team is online almost 24 hours, can offer swift offer. The professional R&D team can meet your customization inquiry. From the processing of raw materials to material selection, cutting, moulding, and polishing, each piece of work is constantly improving. Our factory provides personalized and customized services, and customers can participate in the process of design and material selection during the production process. Perfect after-sales service make customers worry-free. With independent export license and good service reputation, we have won the trust of customers and has become a long term partner with customers from more than 100 countries and regions around the world. Please trust us that you will got best quality and service from us. thank you.
Payment Terms
100%TT in advance. For bulk order, we also accept 50% deposit in advance, and 50% balance before shipment.
MOQ
MOQ is usually 100pcs for most of models, small order is also acceptable.
Main Market
Main markets are Europe, America, as well as many other countries.
After-Sale Service and Warranty
Warranty is 12months.If there is any problem with the product during the warranty, we will offer guarantee services for return, exchange and replacement. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of the products.
Certification
Most of the products with CE,ROHS,REACH,ISO etc. RayTalk Comms manufactured in ISO 9001 certified facilities. If you need more certification, contact us freely.
Shipping
Usually by DHL/UPS/Fedex/TNT. Sea shipment and railway shipment are available too.It depends on the volume of the order.
OEM/ODM
OEM-We can customize all kinds of packaging, instructions, labels and screen printing services for customers. ODM-Can provide customers with all services from product development, design and manufacturing to post maintenance, Customers only need to propose product functions or ideas, we can turn the product from idea to reality.
Are you a manufacturer?
Yes, we are a manufacturer located in Shenzhen, China. With two branches of factories in Shenzhen and Huizhou.
What should I do if there is problem with the products?
Please contact your sales representative with the date code of your product, and descriptions of the issue, it would also be better for you to take pictures or videos for us to analyze the issue.
How do I place an order?
Please drop email to us freely, we will have sales representative to contact with you for more details.
Which payment terms are accepted?
Our quotation will be based on EXW terms, and accept Paypal, Western Union, Credit Card, TT, Alibaba and so on.
What's your production time?
Production time: 5-15 days for samples, 25-30 days for bulk order. Lead time will be longer for ODM projects, which is around 45-60 days.
Could you offer free samples to test?
Yes, we can, some products are free, you only need to pay shipping cost. Some products will be charged as it is high cost. Please contact our sales and we can discuss further.
Could you accept Logo customized or any OEM service?
For sure, we accept customized logo and package. OEM order is welcome.
Do you accept ODM project?
Yes, we have professional R & D team and mold tooling department, can make new molds by ourselves with competitive price.
What's your warranty?
Warranty is 12months. If there is any problem with the product during the warranty, we will offer guarantee services for return, exchange and replacement. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of the products.
What certificates you have?
CE, ROHS, REACH, IS09001:2015. etc for most of the products.
What brands your radio accessory products do you cover?
For Motorola, Kenwood, Hytela, ICOM, Tait, Vertex Standard, Simoco, Maxon, Midland, Sepura, EADS, Caltta, Cobra, Kirisun, RugGear, Telo, Tokie, and other OEM radios.
How do you ensure your quality?
We have Quality control before the for the raw materials, semi-products, finished products.
Haven't find battery, do you make batteries for two way radio?
Please browse our new website for batteries and chargers: https://www.raytalkbatteries.com
Do you go to exhibitions and can you tell us the exhibition name?
Yes, we attended every year. IWCE, Global Source, PMR Expo, CCW and so on. For more, please contact our sales representative.
What's your standard package?
It depends on the products you order. We have headset bags, PE bags, customized PE bags, bubble bags, kraft boxes etc. Please discuss with our sales what you prefer.
For the headset PH-100AC,the ANR noise reduction rate is not enough, it is said 29dB from your webpage, but the actual is less than 10dB, is there any way to improve it?
Please advise your test method. Different test methods and different frequencies have different effects.
Can the helicopter headphone extension cable be made into a one-to-two cable? Because there is only one headphone jack in the rear of the helicopter, and two people need to sit to use headphones
Yes, that is ok to do.
Can you do Bose 8pin?
We are able to supply. How many pieces would you like to order? We may have Minimum quantity request from our supplier.
Can the carbon fiber bluetooth headset make and receive calls?
Yes, there is a phone call key on the BT module.
Is it possible to add a 3.5mm hole to listen to MP3 on the PH-100AC? If so, where should it be added?
It is ok to add the 3.5mm jack on the battery box.
What's the difference of the microphone from PH-100A and RAN-1000A?
The same appearance, but PH-100A is for aviation with a PCB for louder sound quality and RAN-1000A is without PCB for two way radio communications.
1.Where is the mono/stereo channel button of the Bluetooth headset? 2. In addition, if the Bluetooth headset is not used for a long time, can it automatically turn off the ANR/Bluetooth function?
Please open the battery box, you will see: Automatic shutdown (ON) non-automatic shutdown (OFF) function switching, the default is OFF; and the Mono/Stereo switch are hided in the box unit.
Can ANR Aviation headsets reduce noise in all frequency bands?
Can only reduce low frequency.
When listening to music through 3.5mm audio jack of the ANR Aviation headsets, will the music be blocked during intercom communication?
1. Bluetooth Aviation headsets music can be blocked during intercom communication, the ANR Aviation headset is anti-noise battery box, can not blocked music during intercom communicaiton.2. Music and voice are output from the speakers at the same time, the low frequency must be weakened when pass the ANR, there is no way toseparate.3. The Bluetooth Aviation headsets music will be noise cancelled when listening to music, but the music is interrupted when intercom is used.